Terms & Conditions

1.1 General Information

• The content on this website is provided for general information and reference purposes only and is subject to change without prior notice.

1.2 Accuracy & Liability Disclaimer

• While we strive to ensure the accuracy of all information, Mitthan Sweet Shop makes no warranties regarding timeliness, performance, or suitability. You acknowledge that some information may contain inaccuracies or errors, and we expressly exclude liability for such inaccuracies to the fullest extent permitted by law.

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1.3 User Responsibility

• Your use of any materials or information on this website is at your own risk. It is your responsibility to ensure that our products or services meet your requirements.

2.1 Pricing

• All product prices listed on the website are exclusive of GST unless otherwise specified.

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2.2 Product Images

• Images displayed are for illustrative purposes only. Actual products may vary in appearance.

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2.3 Packaging Variations

• Packaging shown may not always be available or identical to the final delivered product.

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2.4 Storage Instructions

• Products should be stored according to the instructions provided in the product description. We are not responsible for spoilage due to improper storage.

3.1 Order Confirmation

• By placing an order via our website or phone, you are making an offer to purchase. We reserve the right to accept or reject any order at our discretion.

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3.2 Product Availability

• All orders are subject to availability. If a product becomes unavailable after ordering, you will be notified. Refunds will be processed per our internal policy, with deductions for any applicable costs incurred (e.g., handling, packaging).

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3.3 Price Changes & Adjustments

• Product prices may change without prior notice. If a product is modified, suspended, or discontinued after payment, a refund will be issued in line with our internal policy after deductions. In cases of significant price increases, customers may be required to pay the difference before order fulfillment.

4.1 Accepted Payment Methods

• We accept Cash, UPI, and Bank Transfers as standard modes of payment. Payment must be completed in full at the time of purchase. Please note that payments made via UPI linked to credit cards, debit cards, or any type of credit card transactions may attract additional charges, as per the company’s internal policy.

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4.2 Pricing Policy

• All prices are quoted in Indian Rupees (INR) and are exclusive of applicable taxes and additional charges (such as delivery, packaging, or service fees), unless otherwise specified. Prices are subject to revision without prior notice, in accordance with market conditions and the company’s internal policies.

5.1 Estimated Delivery Time

• We strive to deliver within the estimated timeframe. However, delivery times may vary due to circumstances beyond our control.

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5.2 Delivery Charges

• Shipping charges are calculated based on your location and total order value.

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5.3 Delivery Liability

• We are not responsible for delays caused by unforeseen events such as weather, strikes, or transport disruptions.

6.1 No Return Policy

• Due to the perishable nature of our products, we do not accept returns or offer refunds once an order has been processed and dispatched.

6.2 Refund Exceptions

• In rare cases (e.g., product unavailability), refunds may be offered based on our internal refund policy. Refunds will be issued after deducting costs incurred such as processing, packaging, and logistics.

7.1 Ownership & Restrictions

• All content—including design, text, graphics, and images—is owned by Mitthan Sweet Shop or licensed for use. Reproduction or distribution without prior written consent is strictly prohibited.

8.1 Legal Jurisdiction

• These Terms & Conditions are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Panipat, Haryana.

• By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you have any questions or require clarification, please contact us directly.

• The Terms & Conditions of this Website may be revised or updated at any time without prior notice. By accessing or using the Website after such changes, you will be deemed to have accepted the updated Terms & Conditions